As we reflect on 2024, we are proud to present a comprehensive overview of our EU Settlement Scheme service provision and significant strides we have made in supporting people and communities throughout London and Leicester.
This report highlights key milestones, including impactful case studies, our ongoing efforts to address current challenges, and our continued influence within the sector. It also showcases the breadth of our outreach activities, both in-person and online, demonstrating our expanding reach and engagement with diverse audiences.
Additionally, we review the resources we have produced to empower applicants and partners, and the ways in which our online presence has amplified our work. This year has been one of growth, resilience, and meaningful impact as we remain committed to providing crucial support for EU citizens in the UK and contributing to the broader conversation on immigration and settlement policy.

2021 – 2024: reflections on learning
In recent years, we have made significant strides in supporting and developing our service provision as well as our organisational reach. Central to our mission is providing vulnerable communities with access to free legal advice and support, and we are proud of the positive impact we’ve had.
We have focused delivering specialised legal advice, particularly to those facing barriers like language, digital access, or personal circumstances.
As we expanded our online presence, we ensure key information is accessible and available in multiple languages, increasing our reach and helping more people connect with our support. Additionally, our capacity-building and influencing thinking efforts, through partnerships with community organisations and sector bodies, have strengthened local networks and enhanced support for EU citizens.
Through these combined efforts, we’ve helped EU citizens secure their rights, integrate into UK society, and build a lasting support network that continues to assist them long after their initial legal advice.