We were set up in 2013 for EU citizens to secure their right in the UK and play a full and active part in their communities

Our free helpline is available

If you have any question about your Settled or Pre-Settled status
send us a WhatsApp message on +44 7367 095 176 or by clicking here.

You can also email us on help@neweuropeans.uk

We help you better support the EU citizens you work with in navigating life after Brexit

We help you access, manage, and update your Settled or Pre-Settled status

Stay informed about issues that may affect your life as an EU citizen in the UK

How we help community groups and organisations

You and your organisation may not be aware of the EU Settlement Scheme and the potential challenges for EU citizens and the communities they live in, post-Brexit.

We offer free support and advice to people applying to the Scheme, and capacity building on the Scheme for staff and volunteers who work with these communities.

We produce resources on a range of issues for EU citizens. These are available in different community languages and are in an easy to read format.

We also organise events and activities to help groups and organisations to start thinking about the issues facing EU citizens and communities and preparing for life after Brexit.

We are funded by Trust for London to work in partnership with voluntary and community organisations in London to enhance the support for EU citizens and their family members in the communities in which they live.


How we help

  • Building the awareness of staff and volunteers of the EUSS and their new immigration status 
  • Enhancing the support and services for EU+ citizens and their non-EU family members to manage their new immigration status
  • Building the profile of the groups and organisations helping EU communities by improving skills for website and social media, and building networks
  • Supporting their work to lobby, campaign and advocate on behalf of EU communities at community level 
  • Creating opportunities to engage directly with others working in your community, the Local Authority and those who make decisions in your area

How we work with your group

  • Work closely to identify the gaps in knowledge, services and profile
  • Co-produce resources and activities for staff, volunteers, and beneficiaries
  • Deliver sessions to staff, volunteers and beneficiaries on the EUSS, managing, and proving a status and rights and entitlements
  • Co-organise local meetings to raise the issues and challenges faced by EU communities
  • Offer a small grant to help this partnership work
  • Fund translation and interpretation where needed

We’d love to hear from you if you are 

  • A group or organisation based in London which works closely with vulnerable communities
  • Working with people who are EU citizens or their family members not EU citizens
  • Aware of issues these communities have experienced
  • Want to raise the challenges and barriers experienced by EU communities as a result of their new immigration status
  • Want to influence how wider communities think about and respond to the needs of EU residents

Our partners

What they say

You’ve been a delight to work with and so knowledgeable. Everyone who works with you really appreciates and values your insights, calm delivery and clear cut communication.


Excellent information session. Clear. Easy to follow. The staff delivering were very patient in answering all the questions.

I had no idea about the EUSS scheme but now I feel much more confident about how to help people with it.

It was eye opening to realise just how many issues there are to overcome in order to apply to the EUSS scheme. The awareness you’re raising is extremely helpful in being able to reach out to people more effectively. Your intervention was an important starting point for incorporating changes into the system.

How we help individals

The EU Settlement Scheme is for EU citizens (and their family members of any nationality) to apply in order to receive a new immigration status that protects their rights to continue to live in the UK.

Those who do not apply before the end of June 2021 and receive their status will lose their rights in the UK and become undocumented, they will not be able to work, rent and access essential support.

Your feedback

I would like to thank your EUSS Advisers for their fast and detailed responses, which have helped me make a decision during a very difficult personal time due to the COVID situation. Thank you one more time!

You have been fantastic in helping me and no doubt would I suggest your services to other people that need help. My feedback is definitely positive!

You are the best in your field! Very kind and professional.