Contact us: help@neweuropeans.uk

Our advice service

New Europeans UK offers free legal advice and support on the EU Settlement Scheme to vulnerable individuals from the EU, EEA and Switzerland, and their family members whose rights are protected under the Withdrawal Agreement. 

We deliver this support in partnership with voluntary and community organisations to ensure it is fair, accessible and rooted in local communities. 

We work closely with our partners in London and Leicester to build the capacity of staff and volunteers, co-create appropriate resources in community languages, and run community-based advice and information sessions. 

By developing a sustainable network of partners, we support vulnerable EU citizens to secure and exercise their rights to live, work and settle in the UK. We publish and regularly update clear, practical resources on the EU Settlement Scheme. Visit our Resource hub to find out more.

How to access our service

If you need support, please email help@neweuropeans.uk

Include as much information as possible, including your nationality, your current status, when you moved to the UK, in which city you are based, and how you found out about our service.

We also support local residents through tailored EUSS support, delivered via face-to-face sessions across different locations in London and Leicester. See below for further details.

Note: We can only advise on the EU Settlement Scheme. We cannot help with queries regarding British citizenship and other visas, including those under Appendix FM or work and study visas.

Statement on London services:

After ten years of supporting vulnerable EU citizens and building stronger communities across the UK, New Europeans is entering a new phase in its work.

During this period, we have provided free advice and support to thousands of individuals, produced multilingual resources used widely across the sector and helped community organisations and frontline advisers better support vulnerable citizens. However, in the light of evident funding crisis, particularly affecting the whole migration and refugee sector, we have made the difficult decision to discontinue our London-based advice and community capacity-building services and to review some of our online information work. 

We will continue supporting vulnerable communities through our Leicester project and as well as through our online advocacy and campaign work.

We are deeply grateful to our staff, volunteers, partners and funders for everything they have contributed over the past decade. We are especially proud of the commitment, professionalism and compassion shown by our team throughout this work.


Leicester

You need to book an appointment to meet with our EUSS advice team. Email help@neweuropeans.uk to book an appointment. 

Tell us:

That you are based in Leicester 
Which office you prefer

Weekly Sessions @ Somali Community Parents Association (SOCOPA)

By appointment only.

(A Somali interpreter is available at the sessions.)

Bring with you any supporting documentation that may help us understand your query better.

Where:

Somali Community Parents Association
19 Brunswick Street
Leicester 
LE1 2LP
 
When:

Every Friday from 10 am to 1 pm.

Weekly Sessions @ Stephen Lawrence Research Centre at De Montfort University 

By appointment only.

We speak Czech, Slovak, and Albanian.

Bring with you any supporting documentation that may help us understand your query better.

Where: 

Stephen Lawrence Research Centre
Hugh Aston Building
Richmond Street
Leicester
LE2 7ED 

When:

Every Wednesday from 9:30 am to 11:30 am.

We are funded by Justice Together to work in Leicester.