Our advice service
New Europeans UK offers free legal advice and support on the EU Settlement Scheme to vulnerable individuals from the EU, EEA and Switzerland, and their family members whose rights are protected under the Withdrawal Agreement.
We deliver this support in partnership with voluntary and community organisations to ensure it is fair, accessible and rooted in local communities.
We work closely with our partners in London and Leicester to build the capacity of staff and volunteers, co-create appropriate resources in community languages, and run community-based advice and information sessions.
By developing a sustainable network of partners, we support vulnerable EU citizens to secure and exercise their rights to live, work and settle in the UK. We publish and regularly update clear, practical resources on the EU Settlement Scheme. Visit our Resource hub to find out more.
How to access our service
If you need support, please email help@neweuropeans.uk
Include as much information as possible, including your nationality, your current status, when you moved to the UK, in which city you are based, and how you found out about our service.
If you are an organisation helping others with their EUSS application, you can refer a case to us by filling out this referral form.
We also support local residents through tailored EUSS support, delivered via face-to-face sessions across different locations in London and Leicester. See below for further details.
Note: We can only advise on the EU Settlement Scheme. We cannot help with queries regarding British citizenship and other visas, including those under Appendix FM or work and study visas.
London
We run EUSS drop-in sessions on a first-come, first-served basis. You cannot book an appointment.
Monthly Sessions @ Latin American House
We run a monthly drop-in session hosted by our community partners, Latin American House, as part of their monthly Community Cafe project.
(A Spanish interpreter is available at the sessions.)
Where:
Latin American House
10 Kingsgate Place
London
NW6 4TA
When:
Every last Thursday of the month, from 2 pm to 4 pm.
Monthly Sessions @ Edmonton Green Library
We run a monthly drop-in session in partnership with our community partners, Edmonton Community Partnership, at Edmonton Green Library.
(Turkish and Bulgarian interpreters are available at the sessions.)
Please bring with you any supporting documentation that may help us understand your query better.
Where:
Edmonton Green Library
36-44 South Mall
London
N9 0TN
When:
Every second Thursday of the month, from 9:30 am to 11:30 am.
If you’d like support but cannot attend any of the drop-in sessions above, please send an email with your information to help@neweuropeans.uk instead.
We are funded by Trust for London and City Bridge to work in London.
Leicester
You need to book an appointment to meet with our EUSS advice team. Email help@neweuropeans.uk to book an appointment.
Tell us:
That you are based in Leicester
Which office you prefer
Weekly Sessions @ Somali Community Parents Association (SOCOPA)
By appointment only.
(A Somali interpreter is available at the sessions.)
Bring with you any supporting documentation that may help us understand your query better.
Where:
Somali Community Parents Association
19 Brunswick Street
Leicester
LE1 2LP
When:
Every Friday from 10 am to 1 pm.