We surveyed 30 organisations in the voluntary and community sector, focusing on their insights regarding the impact of immigration needs on services for vulnerable communities. We conducted in-depth interviews with four of these organisations to explore their experiences and examples of best practices.

The survey had two main parts: the first assessed organisational services, target groups, and activities, while the second explored their expertise on the EUSS, preparedness on the digital immigration system, and digital capabilities.

Respondents primarily operate in London/Greater London and Leicester, with others located in Scotland, the North, and South-West England. They include charities, non-profits, CICs, CABs, and Law Centres that provide support in areas such as legal advice, migration, homelessness, and more.

More than half of respondents are part of networks addressing issues like refugee and migrant support, child poverty, and homelessness. They offer services ranging from legal and welfare support, and food banks to recreational activities. Most respondents work with ethnic minorities, including Roma Other  groups supported include rough sleepers, older people, children, survivors of domestic violence, people living with mental health issues, and individuals with disabilities.