How we help individuals

The EU Settlement Scheme is for EU citizens (and their family members of any nationality) to apply in order to receive a new immigration status that protects their rights to continue to live in the UK.

Those who do not apply before the end of June 2021 and receive their status will lose their rights in the UK and become undocumented, they will not be able to work, rent and access essential support. 

Use our free WhatsApp helpline

If you have any question about your Settled or Pre-Settled status
send us a WhatsApp message on +44 7367 095 176 or by clicking here.

We are open Monday, Tuesday and Thursday from 10 am to 5 pm.

You can also email us on

Your feedback

I would like to thank your EUSS Advisers for their fast and detailed responses, which have helped me make a decision during a very difficult personal time due to the COVID situation. Thank you one more time!

You have been fantastic in helping me and no doubt would I suggest your services to other people that need help. My feedback is definitely positive!

You are the best in your field! Very kind and professional.

Our approach

We develop resources in community languages based on the needs and requests of the community groups and organisations we partner with. If you can’t find what you’re looking for in the tabs below or would like to request a resource to be translated, please get in touch.

Other languages

The Mayor of London’s European Londoners Hub provides further resources relevant to EU citizens, translated into 28 community languages. The Hub is managed by our New Europeans UK secondee through the Citizenship and Integration Initiative.